Refund Policy

When you buy or recharge your AgniTalk wallet, you agree that AgniTalk may charge to your credit card or other payment method selected by you and approved by AgniTalk.

Agni Systems Ltd is working as a service provider. So, AgniTalk, as a service of Agni Systems Ltd will not generally provide any return or refund once it is successfully purchased. But in case of any technical difficulties for which the purchased amount has not been reflected in client account, refund will be initiated upon raising an issue by the client. Subject to validating the dispute with respective payment gateway partner, refund options or methods are as follows:

Payment Method Refund Option Refund Time
Debit or Credit Card Debit or Credit Card Payment Reversal 10 working days
bKash Mobile Wallet Reversal / bkash 5 working days
Nagad Mobile Wallet Reversal / Nagad 5 working days
AgniTalk Balance Refund Balance 1 working day

Agni Systems Limited

Providing Internet access since 1995, Agni Systems Limited is a publicly listed nationwide Service Provider company. Our services include business grade voice, data and home broadband.


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